# Knowledge Base

## Getting Started

- Setting Up Your Account Coming soon
- Porting Your Phone Number to Vinix Global Coming soon
- Configuring Your First User Coming soon
- Installing the Vinix Work Desktop App Coming soon
- Setting Up a Yealink IP Phone Coming soon

## Billing & Payments

- Understanding Your Monthly Invoice Coming soon
- [Understanding Telecom Taxes & Fees](/content/resources/help/telecom-taxes-fees/index.html) Popular
- How to Update Payment Method Coming soon
- Requesting a Service Credit Coming soon

## Voice & Calling

- How Call Routing Works Coming soon
- Setting Up an Auto-Attendant (IVR) Coming soon
- Configuring Voicemail & Voicemail-to-Email Coming soon
- Setting Up Ring Groups Coming soon
- Call Recording Setup & Compliance Coming soon
- [My Calls Are Being Labeled Spam or Scam — What Do I Do?](/content/resources/help/calls-labeled-spam-scam/index.html) Popular

## Internet & Connectivity

- Understanding Dedicated vs Shared Bandwidth Coming soon
- Fiber Installation Process & Timeline Coming soon
- Troubleshooting Slow Internet Speeds Coming soon

## Security & Compliance

- STIR/SHAKEN & Caller ID Authentication Coming soon
- 10DLC SMS Registration Guide Coming soon
- E911 Setup & Requirements Coming soon
- HIPAA Compliance with Vinix Global Coming soon

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